1. Introduction
Ivisha Infotech Private Limited ("Vipay", "we", "us", or "our") operates as a technology service provider and payment facilitator. We are committed to protecting the privacy of our merchants and their customers. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our website, mobile applications, and payment facilitation services.
2. Information We Collect
To provide our payment facilitation services effectively, we collect the following types of information:
- Merchant Information: Business name, GST details, PAN, registered address, and contact information.
- Identity Verification: KYC documents required by our banking partners and regulatory guidelines.
- Transaction Data: Information about payments processed through our platform, including amounts, timestamps, and payment methods.
- Technical Data: IP addresses, device identifiers, and browser information for security and fraud prevention.
3. How We Use Information
We use the collected information for:
- Onboarding merchants on our platform and with our authorized banking partners.
- Processing and facilitating digital payments securely.
- Detecting and preventing fraudulent transactions or security breaches.
- Complying with applicable laws, including Anti-Money Laundering (AML) and KYC regulations.
- Providing customer support and improving our product offerings.
4. Data Sharing & Third Parties
Vipay does not sell your personal information. We share data only with:
- Authorized banking partners and payment aggregators required to process your transactions.
- Regulatory bodies when required by law or to protect our legal rights.
- Service providers who assist in our operations (e.g., identity verification services).
5. Security
We implement best-in-class security measures, including 256-bit encryption and secure server infrastructure, to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Merchant Onboarding Process
User Registration
We collect basic identity details to establish your merchant profile:
- Name (as per Aadhaar)
- Mobile (Aadhaar linked)
- OTP Verification
- Email ID
- Date of Birth (18+)
KYC Verification
Mandatory details for regulatory compliance:
- Aadhaar (12 digits)
- PAN (10 chars)
- Privacy Policy Acceptance
Shop & Business Details
Business Info:
- • Shop Name
- • Shop Address
- • GSTIN (as per rules)
Photo Requirements:
- • Merchant Photo (Mandatory)
- • Shop Photos (Up to 5)
Bank Account Details
Settlement account information:
- Account Holder Name
- Account Number
- IFSC Code
- Bank Name
- Ownership Declaration
7. Submission & Activation
Upon final submission, our backend performs multi-stage verification including KYC checks, document validation, and bank account verification. Successful verification leads to account activation.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ivisha Infotech Private Limited
Email: tejinder@vipay.in / harish.talluru@vipay.in
Website: www.vipay.co.in